FAQ
WHAT IS A MINI SPLIT HEAT PUMP?
A mini split heat pump is an air conditioner that simply reverses the flow of refrigerant between the outdoor and indoor units. Please note that all heat pumps are also air conditioners.
WHAT ARE THE MAIN COMPONENTS OF A MINI SPLIT HEAT PUMP?
A ductless mini split heat pump is quite simple and includes an outdoor unit, an indoor unit, refrigerant piping assemblies, power and control cables connecting them.
The outdoor unit includes the condensing coil, compressor, expander and a fan to allow air to circulate through the condenser coil. The indoor unit includes the evaporator coil and a fan for the airflow.
IS THERE AN EXCHANGE OF AIR BETWEEN INDOOR AND OUTDOOR UNITS?
No, the line only establishes the refrigerant between the indoor and outdoor units. The refrigerant used in all new systems is R-410A.
WHAT IS SEER?
SEER is the abbreviation for Seasonal Energy Efficiency Ratio.
The SEER ratios have recently replaced the EER ratios, which are similar but without seasonal correction. EER ratios are generally lower than SEER ratios.
WHAT IS HSPF?
HSPF is the abbreviation of Heating Seasonal Performance Factor. It is like a SEER ratio in that it measures the heating power in relation to the energy consumed by the unit, adjusted for seasonal variations.
HOW LONG CAN LAST A MINI SPLIT HEAT PUMP?
The average service life of a properly maintained unit is about 7 years.
WHAT ARE THE NEEDS IN MAINTENANCE OF A MINI SPLIT HEAT PUMP?
It is very important to keep the filters of the indoor unit clean. These filters are located in front of the evaporator coil behind the front cover.
Outdoor units should be cleaned regularly to remove leaves, dust, pollen, etc. Just a soft brush (not to damage the radiator) and sweep it until it is relatively clear. You can also use a garden hose. Please make sure to close the circuit breaker before working on your heat pump.
WHY DOES MY HEAT PUMP IS NOT DELIVERING THE SAME AMOUNT OF AIR?
Dirty filters can reduce the air flow. If the filters are clean, ensure that the indoor unit fan is not obstructed and that the leading edges of the blades are not covered with dust, mildew, etc.
To check everything, simply straighten the airflow fins and, using a flashlight, look through the fins and the fan should be visible. The blades can be cleaned with compressed air. For more stubborn tasks, it may be necessary to remove the fan from the indoor unit and clean it more thoroughly.
WHAT IS THE MAXIMAL EXTERNAL TEMPERATURE TO OPERATE A KWIIK UNIT?
Kwiik DC Inverter DIY mini split heat pumps can produce heat up to a temperature of approximately -20°C. Performance may vary based on several factors and this is not a primary heater. A heat pump can lose up to 50% of its performance in cold weather.
WHAT ARE THE COSTS OF OPERATION?
Please consult the Hydro Quebec website for details of use in your area. You will find the link in the support page. The average daily use of a heat pump is around 8 hours per day.
IS IT DANGEROUS TO FOLD THE PIPES DURING INSTALLATION?
Yes, any installation involves a risk, however if you handle the flexible piping carefully this operation should not be a problem.
WHAT ARE THE LENGTHS OF PIPES AVAILABLE?
The 12000 BTU units are available in length of 12 feet (3.5m) only.
The 18000 BTU units are available in length of 20 feet (6m) only.
SHOULD VACUUM PUMPING BE COMPLETED AT THE END OF THE INSTALLATION?
No, the Kwiik DIY mini split heat pumps are already pressurized when leaving the factory.
WHAT VOLTAGE IS REQUIRED FOR KWIIK HEAT PUMPS?
12000 BTU = 208~230V on a 20-amp circuit. (Wire 2-12)
18000 BTU = 208~230V on a 20-amp circuit. (Wire 2-12)
According to the Quebec electrical code, the connection of your unit must be done by a certified electrician.
WHAT HEAT PUMP SIZE DO I NEED?
A 12000 BTU unit can provide comfort up to 900 sq. Ft. maximum per floor.
A 18000 BTU unit can provide comfort up to 1500 sq. Ft. maximum per floor.
For a house with a glass roof or cathedral roof, it is imperative to install a unit of 18000 BTU or more.
WHAT IS THE BEST LOCATION TO INSTALL THIS TYPE OF DIY MINI SPLIT HEAT PUMP?
The indoor unit should always be installed on an outside wall, this makes installation easier and faster. If this is not possible, take more precautions because of the drain that need a constant slope to evacuate the water.
HOW TO PLACE THE INDOOR UNIT ON THE WALL?
Always install the indoor unit at least 3 inches from the ceiling and well leveled. Guiding the airflow so that it reaches the furthest places from the house.